Shipping Policy

Thank you for choosing to shop at RQB Aesthetic Online Store. We are delighted to deliver your order to any address in South Africa. Please read our shipping policy to understand our terms and conditions.

Shipping Process

All orders will be processed within 1-2 business days, excluding weekends and public holidays. If there is a high volume of orders, delivery may take a few extra days. We will keep you updated via email or telephone if there is any significant delay in the shipment of your order.

Shipment Methods

We use reliable courier services for all our deliveries. Once your order has left our warehouse, we will provide you with a tracking number. Delivery time within South Africa ranges from 1-7 working days.

Shipping Rates

The shipping fee is R99.

Damaged Products

If you receive your order and find that it is damaged, please contact the shipment carrier to file a claim. Before filing a claim, please ensure you save all the packaging materials and damaged goods. For more information on returning a product, please refer to our return policy.

Thank you for choosing RQB Aesthetic Online Store. We hope you enjoy your shopping experience with us.